Terms and Conditions

Welcome to Wellness with Whitney Johnson, Licensed Clinical Social Worker, Inc.

These terms and conditions outline the rules and regulations for the use of Welcome to Wellness with Whitney's Website, located at www.wellnesswithwhitney.org. By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.wellnesswithwhitney.org if you do not agree to all the terms and conditions stated on this page.

1. Definitions

  • "Website" refers to www.wellnesswithwhitney.org, including all its content and services.

  • "We," "us," or "our" refers to Welcome to Wellness with Whitney Johnson, Licensed Clinical Social Worker, Inc. dba Welcome to Wellness with Whitney.

  • "You" or "your" refers to the user or visitor of this Website.

2. Use of the Website

  • You must be at least 18 years of age to use this Website. By using this Website, you represent that you meet this requirement.

  • You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of or restrict or inhibit anyone else's use and enjoyment of the Website.

  • You agree not to: 

    • Use the website for any illegal or unauthorized purpose.

    • Interfere with or disrupt the servers or networks connected to the Website. 

    • Attempt to gain unauthorized access to the Website, user accounts, or computer systems connected to the Website. 

    • Transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, or racially or ethnically offensive. 

    • Violate any intellectual property rights of any third party. 

    • Transmit any spam, unsolicited advertising, or promotional materials. 

3. Services Offered

  • Welcome to Wellness with Whitney provides professional therapy services, including individual therapy, online (also referred to as telehealth).

  • Our services are not a substitute for emergency medical care. If you are in crisis or need immediate assistance, please contact emergency services or a crisis hotline in your area.

4. Disclaimer

  • The information contained on the Website is provided for informational purposes only and is not a substitute for professional advice. We make no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained on the Website for any purpose. 

5. Confidentiality and Privacy

  • We are committed to maintaining the confidentiality of client information in accordance with applicable laws such as HIPAA or other relevant regulations.

  • Please refer to our Privacy Policy for details on how your personal and health information is collected, used, and protected.

  • Electronic communication (e.g., email, online forms) is used securely; however, absolute security cannot be guaranteed.

5. Payment and Cancellation Policy

  • Payment for therapy sessions must be completed as outlined at the start of appointments.

  • Cancellations must be made at least 48 hours in advance to avoid a cancellation fee. Missed appointments without prior notice may incur the full session fee.

  • Any non-refundable deposits or rescheduling policies will be clearly communicated at the time of booking.

6. Client Responsibilities

  • You are responsible for providing accurate and complete information necessary for effective therapy.

  • Following therapeutic agreements and actively participating in sessions is essential for progress.

7. Limitations of Liability

  • While we provide professional services to support your mental health, we cannot guarantee specific outcomes. The effectiveness of therapy depends on various factors, including client participation.

  • We are not liable for any damages arising from the use of this Website or therapeutic services outside our control.

8. Telehealth Services

  • If you engage in telehealth services, you agree to ensure your location permits such services and that you have a secure and private environment for sessions.

  • We utilize secure platforms for telehealth but cannot guarantee complete protection from technical interruptions.

9. Emergency Situations

  • This Website and our practice are not designed for emergency services. If you are experiencing a crisis, please contact emergency services or a crisis hotline immediately.

10. Privacy Policy

  • Our Privacy Policy, which sets out how we handle your personal information, is included in these terms by reference.

11. Termination

  • We reserve the right to terminate or suspend your access to our Website or services without prior notice if you breach these terms and conditions.

12. Changes to Terms

  • We reserve the right to update these terms at any time, without prior notice. It is your responsibility to review these terms periodically. Your continued use of the Website following the posting of changes to these Terms constitutes your acceptance of those changes.

13. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of the State of California, United States of America, and any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of the State of California, United States of America.

Contact Us

If you have any questions about these terms and conditions, please contact us at whitney@wellnesswithwhitney.org or 562-231-6884.

Last Updated: 1/22/25